Account Executive

London, England, United Kingdom

Description

We’re seeking an ambitious Account Executive to join our awesome account management team. There is an opportunity to contribute to the strategic decisions and help to build out an efficient account management process and structure that will allow the team to excel.


About Us

ClickMechanic is a marketplace for mechanics that is bringing trust, transparency and convenience to car repair. The platform enables customers to acquire real-time industry standard quotes (a first in Europe) and quickly book a vetted mechanic online.

Founded in 2012 by EF alumni Andrew Jervis and Felix Kenton, the company has grown quickly to offer nationwide coverage and is backed on its mission by such institutional investors as 500 Startups, and Forward Partners as well as angel investors including the former CEO of JustEat and Chairman of Treatwell.


The Role

Account management is a key part of ClickMechanic’s operations and you will get the opportunity to help develop and shape this function. As part of the account management team you will be reaching out to our network of mechanics via phone, online chat and email to ensure a smooth and easy joining process and help troubleshoot any issues that may prevent them from completing jobs and making our customers happy. You will quickly build great relationships with our mechanics and help steer product development to meet the needs and requirements of our growing network of mechanics and garages.

Your role will include the following tasks:

Requirements

We want someone who is confident, supportive and not afraid to get stuck in. Other key attributes include:

Preferred

Benefits

We offer a competitive salary and lots of other benefits including:

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